Privacy Policy

At SkinU (the "Website"), we want to give you the best possible experience to ensure that you enjoy our service. The privacy and the security of your data is, and will always be, enormously important to us. So, we want to explain how and why we gather transparently, store, share, and use your data and outline the choices and controls you have around how and when you choose to share your personal information. That is our goal, and this Privacy Policy will explain exactly what we mean in further detail below.

This Privacy Policy governs the use of SkinU, which helps users to register, communicatep with the customer service team or aid various skin treatments and track the same ("Service" or "Company Service"). The Service or Company Service is owned and operated by Viraavya Healthcare LLP ("Company" "we" or "us," which terms would include successors and assigns). For this Privacy Policy, wherever the context requires "You"/" Your" shall mean any legal or natural person who has agreed to become a user/customer on the SkinU Website by providing their personal information.

Your use of the Website and Company Service is subject to the terms and conditions outlined in this Privacy Policy.

Kindly read this Policy carefully to understand the Company's policies and practices regarding the information collected by the Company or the Website. By using the Company Services and Website, you agree and confirm to be bound by all the terms and conditions of this Policy and give your consent to the Company's collection, use, retention, disclosure, and protection of your personal data as described hereunder. If you do not wish to give the information required by the Company or do not agree or give consent to such terms of the Privacy Policy, do not access or use the Company Service or Website.

In case of any doubt, questions, query or comments about the Privacy Policy, please contact us at the e-mail address mentioned at the end of this Privacy Policy.

The Company may modify/change this Privacy Policy from time to time at its sole circumspection, and your continued use of the Company Services or Website after it makes any modifications/changes is deemed to accept such modification/change. You are encouraged to review this Privacy Policy periodically for any changes.

WHAT PERSONAL INFORMATION OR DATA DOES THE COMPANY / WEBSITE COLLECT FROM YOU?

Personally- Identifiable Information -

Information that can relate to identifying a specific person. When you take part in a transaction through the Website or Company Service, including but not limited to creating an account, filling forms, sending feedback, or otherwise aiding or participating in the Company Service (collectively, "Identification Activities"), we may ask you to provide us certain data/information about yourself. Suppose you elect to engage in an Identification Activity. In this case, you may be asked to provide us with certain personal information, including but not limited to your: name, e-mail address, username and password, postal address, telephone and/or fax number, other household information about you and your families, dates of birth, such as gender or choice of product and/or behaviors, health information, photographs or videos, dental history, and any other data/information you might be required to provide to us, to process your transaction, provide treatment, send communications concerning it to you, and populate forms for future transactions. When you register in and avail of the Company Service, we may also ask you to provide additional information, such as your credit card details. We may ask you to provide some information concerning any identification activity identified as mandatory or voluntary. If you fail to provide any information necessary for an Identification Activity, you will not be allowed to engage in that Identification Activity with the Website or Company Service. Some Personal Information processed may be considered sensitive, including Personal Information concerning your health. We process this data only to the extent necessary to carry out its obligations to you and your licensed dental care provider and provide you and your licensed dental provider with our services and goods.

Non-Personally Identifiable Information

It is the Information that is not able to identify a specific person. Non-Personally Identifiable Information may include things like your Internet Protocol ("IP")address, the type of browser you are using, mobile carrier information, mobile device information, web beacons, pixel tags, information collected through cookies, and other tracking technologies, or general and/or aggregated location data that does not include in Personally Identifiable Information/Data.

Public Content

The data/information you knowingly provide or share through the Website or Company Service is intended for public consumption or on public forums, including your reviews, tips, check-ins, comments, likes, friends, lists compliments, bookmarks, and account profile. We may display this data through the Company Service, share it with businesses, and distribute it to a broader audience through third-party services and websites. It is expressly clarified that You will retain ownership and shall solely be responsible for any information that You upload or share on the public platform through the Company Service, including any text, data, information, images, photographs, video. However, We reserve the right to reproduce/use any information uploaded by You on the public platforms, and You agree to grant royalty-free, unconditionally, perpetually, irrevocably, and worldwide right to Us to use the information for reasonable business purposes.

COMMUNICATIONS

When you sign up for an account or use any features of the Company Service, you agree to receive messages from other users/c of the Company Service, businesses, and the Company itself. We may also use your data to contact you through about and to promote and market our services and goods that may interest you. With your approval, we may also use your information to contact you through voice messages or text to promote and market these goods and services.

Suppose you do not wish to receive e-mails from us. In that case, you may elect to opt-out/e-mail us your preference of not receiving any messages/e-mails on the e-mail address mentioned at the end of this Privacy Policy document or by hitting the "unsubscribe" button at the bottom of any of our e-mails. Please note that you cannot opt-out of receiving any Administrative E-mails. "Administrative E-mails" shall mean and include but not limited to any modification or change of legal Policy, service policy,administrative Policy, or any other policy as applicable or any activity related to the Company Service, which includes but is not limited to e-mails regarding your requests or inquiries,account, and purchases of products and services. The treatment or procedure you receive from your licensed dental provider is not conditioned on your consent to receive promotional and marketing communications.

Suppose you do not wish to receive e-mails from us. In that case, you may elect to opt-out/e-mail us your preference of not receiving any messages/e-mails on the e-mail address mentioned at the end of this Privacy Policy document or by hitting the "unsubscribe" button at the bottom of any of our e-mails. Please note that you cannot opt-out of receiving any Administrative E-mails. "Administrative E-mails" shall mean and include but not limited to any modification or change of legal Policy, service policy,administrative Policy, or any other policy as applicable or any activity related to the Company Service, which includes but is not limited to e-mails regarding your requests or inquiries,account, and purchases of products and services. The treatment or procedure you receive from your licensed dental provider is not conditioned on your consent to receive promotional and marketing communications.

RELEASE OF PERSONALLY IDENTIFIABLE INFORMATION

If you exchange any messages with other people through the Company Service, we may store that data to process and deliver them to allow you to manage them. We may review and disclose them in future in connection with investigations related to the operation and use of the Company Service. We may not deliver messages that we believe are objectionable, such as spam requests or messages to exchange reviews for compensation. We may also store data/information that you provide through communications to us, including from phone calls, letters, e-mails, WhatsApp messages, and other electronic messages, or in person chats.

RELEASE OF NON-PERSONALLY IDENTIFIABLE INFORMATION

We may disclose or share Non-Personally Identifiable Information with third-party service providers and the public. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) or use third-party service providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our users to administer the Company Service. We may also publish this aggregated information for promotional purposes. We may use third-party service providers to serve ads when you participate in the Company Service. These companies may use Non-Personally Identifiable Information about your visits and use of the Company Service and visits to other websites or locations to provide, through the use of network tags, advertisements about goods and services that may be of interest to you.

CHOICES ON COLLECTION/USE OF INFORMATION.

You can always choose not to provide any information which you do not wish to share. There is although certain mandatory information is required to engage and participate in the Company Service. Other users may identify you or associate you with your account if you include such Personally Identifiable Information in the content you post publicly. Please note that the messages you send or receive using the Company Service are only private to the extent that both you and the person you are communicating with keeping them confidential.

For example, if you send a message to another user, that user may post it publicly. In that case, the Company will not be liable for such disclosure, and the terms of this Privacy Policy do not extend to such sharing of information. Further, the Company may access and disclose such messages during any investigations relating to the use of the Company Service.

SOCIAL MEDIA

Suppose you are a user of Facebook, Twitter, Instagram, or any other social media sites with public account settings and your comment or review. In that case, we will be able to pull your reviews of our products from the social media sites and post them on our Websites. This is so that we can share your opinions about our products with the visitors of our Websites. Before being posted on our Websites, your comments will be reviewed by us.

By posting or otherwise making available any content about your SkinU experience on a social media platform, and responding "yes" if we ask for your permission to re-post content on our owned channels, such as Facebook, Pinterest, YouTube, Twitter, Instagram, and others, you represent and warrant that you are eighteen (18) years of age or older and that you agree to the terms and conditions listed on our page on the websites.

DATA TRACKING

To facilitate and customize your experience with the Company Service, we may store cookies on your computer or other similar devices through which you access the Company Service. By using the Company Service, you agree and consent to the Company to place cookies on your computer or mobile or any other device you may use to access the Company Service.

A cookie is a small text file stored on your computer or another device for record-keeping purposes that contains information about you. To facilitate and customize your user experience with the Company Service, we may store cookies on your mobile/computer or other similar devices through which you may access the Company Service to track and target your interests and to collect information from you. We may use Third Party Service Providers to display advertisements on the Company Service who may place separate cookies on your computer or similar device as part of their service. We have no access to or control over these cookies. This Privacy Policy covers the use of cookies by the Company Service only and does not cover cookies by any Third-Party Service Provider. Most browsers/apps automatically accept cookies; however, you may be able to modify your browser/mobile settings to decline cookies. If you refuse or delete these cookies, some parts of the Company Service may not work correctly.

Please note that we only collect your Personally Identifiable Information to conduct our business and enable us to deliver and improve our services. We do not sell your Personally Identifiable Information to any third party or otherwise trade on it for any reason.

This Privacy Policy only addresses the use and disclosure of the information we collect from you through the Company Service and Website. Other websites or services accessible through the Company Service may have privacy policies and data collection, use, and disclosure practices. If you use/ visit any such website, we urge you to review that Website's privacy policy. We are not responsible for the policies or practices of third parties.

PRIVACY SETTINGS

As a user, you may have limited access to privacy settings. These settings help hide information you might want to share with other users and the public. It is up to you to select the appropriate privacy settings. If you disagree with the available privacy settings, please stop using the Company Service.

TRADEMARK, COPYRIGHT, AND RESTRICTIONS

The Website and the Company Service are controlled and operated by the Company. All material on the Website, including but not limited to logo, images, illustrations, and video clips ("Proprietary Material"), are protected by copyrights, trademarks, and other intellectual property rights. You must not copy, reproduce, republish, upload, post, transmit or distribute such Proprietary Material in any way, including by e-mail or other electronic means and whether directly or indirectly. You must not assist any other person in doing so. Any use of the Proprietary Material for any purpose violates the copyrights, trademarks, and other proprietary rights and is prohibited.

CHILDREN'S PRIVACY

At SkinU, we do not intend to collect any information from children under eighteen (18) unless the information is collected from a parent or guardian. While we cannot stop a child from accessing the Websites, we do not collect any Personal Information without making it clear that the person providing the information must be at least 18 years old. If you are a parent or guardian and believe your child under 18 has provided us Personal Information which you would like to review or request be deleted, or you have questions about our Sites collecting information from children, please get in touch with us at info@skinu.com.

YOUR RIGHTS

If you have rights concerning access, disclosure, amendment, or deletion (as determined by applicable law), you may contact us at the address or e-mail listed below.

CUSTOMER SERVICE

For any assistance or queries/questions regarding this Privacy Policy or the processing or usage of information provided by you in connection with the Company Service, you may contact us at info@skinu.com.

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